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Returns/Refunds
If you are not completely satisfied with any of our products, GradeExpectations.com will provide an exchange or refund for products returned within 30 days. The customer is responsible for return shipping and handling. All products must be in new, unused condition and in it's original packaging to receive a full refund.
GradeExpectations.com recommends that you utilize an insured carrier such as UPS, FedEx or USPS that provide guaranteed services.
If you need to return something, please email us at info@gradeexpectations.com or call Toll Free: 1-(877)-229-1732 within one week (7 days) of receiving your order for authorization on a return.
GradeExpectations.com reserves the right to accept or deny refunds based on the following circumstances:
Authorization by GradeExpectations.com was not given prior to receiving the item.
All products must be resellable to other clients. Examples of nonrefundable products include, but are not limited to, those products that are obsolete or those that are not returned in a timely manner.
The product must be returned to our office in it's original condition.
Any shipping and handling costs and/or restocking fees incurred by GradeExpectations.com will be deducted from the refund amount.
Credit Approval
Acceptance of any order is subject to final credit approval by Seller. If Buyer’s credit should become unsatisfactory to Seller before goods are shipped (or in the case of partial shipments, before any partial shipment) Seller may require cash payments in advance or satisfactory security, including security for outstanding balances, as a condition to delivery.
Prices
All prices are in U.S. dollars and may include sales tax.
Payment Terms
Unless otherwise agreed in writing, payment is due within 30 days from the date of invoice. Payments are to be made to the order of:
Grade Expectations LLC. 220 Albany Turnpike Suite 101 Box 1039 Canton, Connecticut 06019 Email: info@gradeexpectations.com Call Us Anytime: 1-(877)-229-1732
Past due accounts are subject to a 1 ½% monthly finance charge.
GradeExpectations.com offers 24/7 online and phone support. We handle all orders, emails and phone calls with the utmost care and respect. Our goal is to make your shopping experience as pleasurable as possible. Thanks for visting us and please come again! If you have any question please email us at info@gradeexpectations.com or call Toll Free: 1-(877)-229-1732.